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Daughters of Charity Services of New Orleans, a non-profit health care organization, is currently hiring for the positions listed below.  To apply for this position, please forward your resume to humanresources@dcsno.org or via fax 504-483-6016. Applicants may also mail their applications to P.O. Box 4148, New Orleans, LA 70178.

Please put the position title that you are applying for in the subject line.

Only applicants selected for an interview will be contacted.

No phone calls please.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Accounts Receivable Specialist
Department: Revenue Cycle
FLSA Designation: Non- Exempt
Position reports to: Central Business Office Supervisor 

Position Description: Responsible for coordinating all authorizations for clients, performing billing and collection services for all third party payees as well as Medicaid and Medicare, reconciling billing rejections with resubmittals in a timely manner, monitoring the on-going accuracy of the billing system, accounts receivable days and assisting as needed in establishing and maintaining Accounts Receivable and other efforts of the Central Billing Office (CBO).  You may have Special Project responsibilities as need. Submitting Insurance appeals when necessary.

Education, Work Experience, Knowledge & Skills
Required:   High school diploma or equivalent, 10 years prior experience with healthcare accounts receivables, Knowledge of medical terminology, Knowledge of healthcare industry financial statistical information.

Preferred: Certified Professional Coder, Associates or bachelor’s degree, 5 years EHS/Greenway Practice Software, 5 Years FQHC Billing experience.

Patient Access Representative
Department: Patient Access
FLSA Designation: Non- Exempt
Position reports to: Patient Access Supervisor 

Position Description: Responsible for greeting the public, scheduling appointments, maintaining medical records, processing patients at admission and discharge and clerical duties as assigned. Provides services in compliance with Daughters of Charity Health Center as a representative for the Clinic.

Required: Must have a high school diploma or GED, Must have a Medical Assistant Certificate, At least three (3) years’ experience in a health care business office setting.  Must have 3 years of cash handling or payment posting experience. Experience working with an electronic medical record preferred. Must have experience working with a diverse population. Must have excellent communication skills, including verbal and written. Must be computer literate.

Preferred: Bi-Lingual Preferred

Financial Counselor
Department: Revenue Cycle
FLSA Designation: Non- Exempt
Position reports to: Revenue Cycle Manager
Position Description: Counsels patients and/or parties responsible for payment regarding payment responsibilities and options. Explains financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment.

Required: High School Diploma, Minimum 3 years previous experience in collections/ or Healthcare finance, experience with Healthcare Collection Company, Experience processing medical insurance claims is helpful. Prior Authorization experience must have the ability to work with difficult patients and situations, Telephone & interpersonal skills, Mathematical skills a must (basic), Must be willing to train in the coordination and certification of a Healthcare Navigator.

Preferred:  An Associate's Degree in Accounting, Finance, or other related field may substitute for up to one year of the stated experience OR a Bachelor's Degree in Accounting, Finance, or related field may substitute for up to two years of stated experience, Medical Terminology, Insurance Benefits knowledge, Billing & Collection experience.

Grant Writer
Responsible for writing proposals for both unrestricted operating revenue and restricted projects and for submitting timely and accurate reports for all existing grant funded projects including federal, FQHC and HRSA grants.

Position Requirements: ­Bachelor's degree in journalism, business, communications or a related field preferred. Minimum of three years or more experience with grant writing; Previous experience with non-profit fundraising grant writing including federal, FQHC and HRSA grants; Experience working in deadline-driven environments; Able to work well in a team environment, handle multiple assignments and meet deadlines; Able to monitor and meet income goals.

Med - Peds Physicians
This position has a rolling application deadline.

Family Medicine Physicians 
This position has a rolling application deadline.

Nurse Practitioners
This position has a rolling application deadline.

Medical Assistant - Part-time (2)
Daughters of Charity Services of New Orleans is seeking two (2) part-time Medical Assistants with OB/GYN experience. The Medical Assistants will perform a variety of health center duties to assist the providers with the examination and treatment of patients. Duties will include but are not limited to taking medical histories and recording vital signs, preparing patients for examinations and setting up rooms, cleaning rooms, obtaining and recording patient data in the Electronic Medical Record, assisting with procedures, phlebotomy. Rotation to other Daughters of Charity Health Centers and Saturdays may be required at times. Bilingual preferred.

Position Requirements: High school diploma or equivalent. Successful completion of a Certified Medical Assistant course with current certification. Should have at least one (1) year of clinical experience. Should have experience and the desire to work in a holistic health care environment serving the under-insured and uninsured. Will possess a sense of discipline to work in accordance with accepted nursing and medical standards. Will display excellent reading and verbal and nonverbal communication skills.

All positions are subject to a background check for any convictions related to job responsibilities and requirements. Employment is contingent upon review of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. We also require all staff to take a pre-employment physical.                                                                  

Patient Outcomes

Patient Outcomes