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Careers

Daughters of Charity Services of New Orleans, a non-profit health care organization, is currently hiring for the positions listed below.  To apply for any of these positions, please forward your resume to humanresources@dcsno.org.

Please put the position title that you are applying for in the subject line.

Only applicants selected for an interview will be contacted.

No phone calls, please.

Daughters of Charity Services of New Orleans is an Equal Opportunity Employer and we do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class



Human Resources Specialist
DCSNO is seeking a full-time HR Specialist to provide HR support to employees at all 10 clinic locations.  This position will be responsible for all recruitment efforts of the organization and maintaining and completing the Onboarding process for regular/contract employees, volunteers, and physicians.  In addition the HR Specialist will maintain and update the HRIS system (ADP) of personnel changes, Conduct employee orientation and Process forms related to payroll, employee benefits and other personnel transactions.   This position will provide overall assistance to the Director of Human Resources.
 
Qualifications:

  • Must have a B.S. in Business/Human Resources from an accredited university
  • Minimum 3  - 5 years previous experience in recruitment/onboarding of a health care clinic/hospital
  • At least 3 years of experience in ADP is a must
  • Knowledge of HR practices and procedures
  • Ability to maintain confidential information
  • Solid problem-solving and business acumen skills
  • Ability to manage several projects and tasks simultaneously
  • Ability to exercise great initiative independent judgment


Medical Assistant - Pediatric
DCSNO is seeking Full-time and PRN Medical Assistants for the Pediatric clinics.  The applicants will be responsible for providing exceptional customer service to pediatric patients by assisting with the examination and treatment of patients under the direction of a primary care provider or Nurse Practitioner.  Duties include:  Interview patients; Measure vital signs and records information on patients’ charts; Prepares treatment rooms for examination of patients; Use Standard Precautions with all patients, specimens and equipment; Maintains patient confidentiality in compliance with HIPAA and Performs’ other duties as needed.

  • Must have a high school diploma or GED
  • Must have one year of clinical experience
  • Completion of accredited Medical Assistant Course
  • Current Basic Life Support (BLS) Certification or completion of certification within 90 days of employment
  •  Understanding of accepted nursing and medical standards
  • Must have experience working with youth population.
  • Must have excellent communication skills, including verbal and written.
  • Must be computer literate

Preferred: Bilingual, Medical Assistant Certification and at least one year experience with Electronic Medical Records.
 



Patient Access Representative
DCSNO is seeking a full-time Patient Access Representative for the Medical Clinic.  Duties include: Responsible for the cleanliness of the patient waiting area; Works with patients to schedule new appointments and follow up appointments; Works with patients to complete a registration packet and data entry into patient electronic health record; Makes the appropriate request for medical reports from referring facilities as required and forwards to the medical records department; Works with patients to sign up for the patient portal and other duties as assigned.

Requirements:

  • Must have a high school diploma or GED
  • At least three (3) years’ experience in a health care business office setting.  
  • Must have 3 years of cash handling or payment posting experience.
  • Experience working with an electronic medical record preferred.
  • Must have experience working with a diverse population.
  • Must have excellent communication skills, including verbal and written.
  • Must be computer literate

Bi-lingual preferred.
To apply for this position, please forward your resume to humanresources@dcsno.org. Please put the position title that you are applying for in the subject line. Only applicants selected for an interview will be contacted. No phone calls please.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
 




School Behavioral Health Clinician
DCSNO is seeking a full-time School Behavioral Health Clinician.  The School Behavioral Health Clinician will be responsible for providing services related to the delivery of mental health care to assigned clients at the designated school locations and will provides consultation services to the school staff to support the overall mental health goals of the school. 

School Behavioral Health Clinician carries case load of children, ages 3-20 depending on the assigned school(s). Clinician may be assigned to one or more schools. Clinician will provide billable clinical services at the school site. Clients/students often have significant behavioral and emotional issues as well as living in high stress environments.

Duties include: 
Conducting clinical intakes which require knowledge in assessing DSM diagnostic criteria; Provide Evidence Based Treatment to children and their families. Develop treatment plans and treatment plan updates; Provide case management, individual therapy, family therapy and group therapy within school setting and as needed in community, and document in the organization’s assigned electronic health record; Maintain quality and detailed clinical documentation in the electronic health record; Work within community to act as liaison and/or providing support, information, and referral as needed; Make referrals to psychiatrists, medical psychologists, clinical psychologists, clinicians and case managers as needed; Provide consultations to parents, guardians, and school personnel; and Provide crisis intervention services.
 
Qualifications:
  •  Experience and desire to work in a holistic health care environment, serving the under-insured and uninsured.
  • At least 3-5 years of experience working with children and families
  •  Excellent communication skills, including verbal and written
  •  Awareness of legal and ethical issues related to clinical work and case management
  •  Proven ability to effectively engage clients, successfully advocate for clients and to work well with professionals
  •  Master's degree in social work, counseling psychology or related field required from an accredited university
  •  Must possess LCSW, LPC or be a licensed Clinical Psychologist
  •  Skill in facilitation of groups, adult learning
  •  Must possess Valid LA driver's license and vehicle for transportation required
  •  Bilingual (English/Spanish or English/Vietnamese) desirable
  •  Must be knowledgeable of current word processing software, Excel, Microsoft Office, Internet functions and knows how to use the computer. Knowledge of Electronic medical records are required.
  •  Knowledgeable about behavioral health issues within a school setting.
  •  Able to work with various age groups.

***This Position is ELIGIBLE for Loan Repayment through HRSA***

 



Director of Development
Daughters of Charity Services of New Orleans (DCSNO) is seeking a full-time Director of Development that will directly report to the CEO.  This position plans, organizes, and directs all ongoing and special project funding programs for DCSNO; Works closely with CEO and the Vice President of Mission to develop long and short term strategic plans that provide vision and direction for all aspects of the hospital fund-raising program including continuous prospect identification, qualification, coordination, cultivation, solicitation and stewardship of all prospects; and Provides leadership and support for the effective operation of department services and other assigned operations.

Duties include:
 
Participates in the establishment of Health Centers' fund-raising goals in support of the mission and goals of DCSNO.  
Develops and manages the annual fund-raising plan including contributions, office income and expense budgets
Develops and implements plan for capital and major fund-raising initiatives
Develops and maintains personal contact with prospects to develop their interest in major and planned gifts and to provide information concerning the utilization of gifts with DCSNO
Implements marketing techniques in conjunction with the VP of Strategic & Community Affairs that will create a climate conducive to major giving and increase the number of major planned gifts and estate commitments
Develops and submits grant proposals for funds from private foundations, corporations and government agencies
Identifies potential contributors to special project funds and ongoing operations through examination of past records, individual and corporate contracts and knowledge of community
Plans and coordinates fund drives for special projects
Develops donor recognition program
Informs potential contributors of special needs of health center, and encourages individuals, corporations, and foundations to establish or contribute to special funds through endowments, trusts, donations of gifts-in-kind, or bequests, conferring with attorneys to establish methods of transferring funds to benefit both donors and institution
Researches public and private grant agencies and foundations to identify potential sources of funding for research, community service, or other projects
Supervises and coordinates activities of workers engaged in maintaining records of contributors and grants and preparing letters of appreciation to be sent to contributors

Requirements:

•Bachelor’s degree in Business Management, Communications and/or Marketing
•At least 5 years or more of experience with fundraising/development for non-profit organizations
•Must possess creativity/innovation; communicate effectively and a leader for positive influence
•Must have proficiency with spreadsheets, email, internet, social media and fundraising software 
•Must be able to maintain work production and meet various deadlines applicable to each assigned task despite numerous interruptions
Must be able to use independent judgment daily and make decisions as appropriate

 



Optician
DCSNO is seeking a full-time Optician for the Optometry Department in a community clinic. This employee will measure patients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices;  Assist patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions; Prepare work orders and instructions for grinding lenses and fabricating eyeglasses; Edge lenses using in-house equipment; Verify that finished lenses are ground to specifications;  Maintain records of customer prescriptions, work orders, and payments; Perform administrative duties such as tracking inventory and sales, notifying patients of order availability, submitting patient insurance information, and performing simple bookkeeping. 

Requirements:

•Must have a high school diploma or GED
•Must have at least 1 year of experience, with 3 years preferred
•Must have experience working with a diverse population.
•Must have excellent communication skills, including verbal and written.
•Must be computer literate

Preferred applicants will also have experience as an ophthalmic technician such as pretesting patients for eye exams, performing visual fields, and ordering and maintaining contact lens inventory.

Bi-lingual and Experience with Officemate software is a plus.



Nurse Care Manager
Position Description: Full-time Nurse Care Manager needed to work collaboratively with providers and clinical staff to support patients with chronic conditions and complex needs according to guidelines and protocols established by the clinical care programs. This position will work especially close with the Referral Coordinator to identify patients who are considered overdue and out of the goal range for clinical care goals. The Nurse Care Manager supports the goals and clinical measures of United Health Foundation.

Education, Work Experience, Knowledge & Skills
Required:

• Experience and desire to work in a holistic health care environment, serving the under-insured and uninsured
• Excellent communication skills, including verbal and written
• Must hold a current, unrestricted license to practice as a Registered Professional Nurse in the State of Louisiana
• Must possess a valid Louisiana driving license
• Must possess a current CPR certification
• Must possess a baccalaureate degree from a university or college with a program in nursing accredited by NLN
• At least 2 years of experience in a generalized public health care setting and Care Management skills are desire
• Must be knowledgeable of current word processing software, Excel, Microsoft Office, Internet functions and knows how to use the computer

***This Position is ELIGIBLE for Loan Repayment Through HRSA***




Behavioral Health Care Manager (BHCM)
Position Description: Full-time Behavioral Health Care Manager needed to serve as a member of the Integrated Team providing comprehensive, integrated care through the Medical Home Model adopted by Daughters of Charity Services of New Orleans (DCSNO).  The BHCM reports to the Manager of Behavioral Health Care Services.

Duties include:
• Understands and manifests the Philosophy and Mission of DCSNO.
• Complies with standards of conduct and corporate responsibility.
• Conducts psychosocial assessments to assess patients’ mental health status, and patient’s and family’s emotional, social and environmental strengths.
• Develops plans of care based on psychosocial assessment findings.
• Uses brief one-on-one interventions or group sessions, to assist patients in managing both episodic emotional, social or spiritual needs, and chronic health disorders.
• Functions as a member of the Integrated Team to improve coordination of services between physical health and behavioral health.
• Works closely with primary care providers and other clinical staff in the treatment and management of patients.


Education, Work Experience, Knowledge & Skills
Required: 

• Licensed in social work from an accredited school of social work, and registered with the Louisiana Board of Social Work Examiners as an LCSW.  Minimum of 5 years work experience in behavioral/mental health services with adults. 
• Understanding of holistic health care
• Authentically welcomes diversity
• Skill in facilitation of groups, adult learning
• Excellent Communication skills
• Bilingual (English 
and Spanish speaking) is a must due to population served 
 



Medical Assistant
Position Description: Full-time, part-time and PRN Medical Assistants needed for the Adult and Pediatric clinics. The applicant(s) will be responsible for providing exceptional customer service to patients by assisting with the examination and treatment of patients under the direction of a primary care provider or Nurse Practitioner. Duties include: Interviews patients; Measures vital signs and records information on patients’ charts; Prepares treatment rooms for examination of patients; Uses Standard Precautions with all patients, specimens and equipment; Maintains patient confidentiality in compliance with HIPAA; and Performs’ other duties as needed.

Education, Work Experience, Knowledge & Skills
Required:   
  • Must have a high school diploma or GED
  • Must have one year of clinical experience
  • Completion of accredited Medical Assistant Course
  • Current Basic Life Support (BLS) Certification or completion of certification within 90 days of employment
  • Understanding of accepted nursing and medical standards
  • Must have experience working with a diverse population
  • Must have excellent communication skills, including verbal and written
  • Must be computer literate
Preferred:

Bilingual, Medical Assistant Certification and at least one year experience with Electronic Medical Records.


Patient Access Representative
Position Description: Full-time Patient Access Representative needed for the Dentistry department. The applicant is responsible for greeting the public, scheduling appointments, maintaining medical records, processing patients at admission and discharge and clerical duties as assigned. This position provides services in compliance with Daughters of Charity Health Center as a representative for the Clinic.

Education, Work Experience, Knowledge & Skills
Required: 

  • Must have a high school diploma or GED
  • At least three (3) years’ experience in a health care business office setting 
  • Must have 3 years of cash handling or payment posting experience
  • Experience working with an electronic medical record preferred
  • Must have experience working with a diverse population
  • Must have excellent communication skills, including verbal and written
  • Must be computer literate
Preferred:

Bilingual and experience as a Dental Assistant. 

 



Bi-Lingual Physician, Nurse Practitioner, Physician's Assistant

***This position may be ELIGIBLE for a public service loan forgiveness (PSLF) program for student loan debt.***

Position Description: Bilingual (Spanish) Physician, Nurse Practitioner, or Physician Assistant to provide compassionate, high-quality care to our patients in the area of family practice, internal medicine, or pediatrics.

Education, Work Experience, Knowledge & Skills
Required:   


• Physician must possess MD or DO and have completed an accredited residency program in the area of practice.
• Nurse Practitioner must have completed master’s degree as a nurse practitioner and be licensed as a Nurse Practitioner by the Louisiana State Board of Nursing.
• Physician’s Assistant must be a graduate of a certified and accredited PA program and be licensed to practice in Louisiana.
• Completion of an accredited residency program in area of practice (e.g., family practice, internal medicine, or pediatrics).
• Reads, speaks, understands and writes proficiently in English and Spanish.
• Independent and self-directed.
• Works effectively in a team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Remains calm and effective in high pressure and emergency situations.
• Problem-solves with creativity and ingenuity.
• Knowledge of medical terminology.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.


Preferred: 

• Education and training in specialized care such as family practice, internal medicine, pediatrics, obstetrics and prenatal.
• Healthcare information systems, such as electronic health record and practice management systems experience. EHS Experience a plus.
• Experience in a multiple provider medical practice.
• Working with low income, multi-ethnic populations.


 

All positions are subject to a background check for any convictions related to job responsibilities and requirements. Employment is contingent upon review of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. We also require all staff to take a pre-employment physical.                                                                  
 


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